Maintenance, Servicing & Lifetime Warranty
Due to the renowned success of Union Industries’ Lifetime Warranty which was launched in 2006 on our entire range of fast acting doors, and also due to the proven reliability of our door range, we are now giving free-of-charge entry into the Lifetime Warranty Scheme with every industrial rapid door ordered!!!
Our Lifetime Rapid Door Maintenance & Lifetime Warranty Scheme
We first introduced our original optional Lifetime Warranty scheme back in 2006 for three very good reasons;
- The consistency in the performance of our range of Rapid Roll doors since the start of manufacture in 1991 proved that the Lifetime Warranty was feasible.
- To prevent inexperienced and untrained engineers from tinkering with the doors and doing more harm than good in the process.
- Customers would have the peace-of-mind that their Union doors would be properly maintained by our own engineers & technicians.
The Lifetime Warranty was originally available only as an optional extra for all doors in our range, including the unique Eiger Freezer Door, but due to the continuous development of our doors and also our confidence that the doors will continue to operate when serviced correctly, the decision was made in January 2012 to include ‘Standard Cover’ Lifetime with each door ordered at no extra cost*. This automatically includes one free-of-charge service carried out by Union Industry engineers within the first 12 months of operation.
During this first period, we will advise the customer as to which level of Warranty cover is required for each of their Union doors – ‘Standard’ or ‘Super Cover’ – and it is then the customer’s own choice as to whether or not they continue with this very worthwhile Warranty Scheme, which also includes servicing at the correct intervals.
The Warranty is available in Standard Cover for regular use Doors and includes within the price one full service. Super Cover, is designed for Doors completing high cycles each year and includes a MINIMUM of two services per annum. Bespoke Lifetime Warranty schemes for very high use Doors requiring more services each year are also available (details on request).
With this cover structure in place, we can make sure each of our doors have the cover they need. Meaning they can excel. Because of this, countless doors have been reported to achieve well over 1,000,000 cycles, even lasting over 25 years in some cases. We build our industrial rapid roller doors for those who appreciate things that last.
* Exclusions apply. Lifetime Warranty included/available in the UK and Republic of Ireland only.
After-Sales Service
We have always been strong believers in ‘Preventative Maintenance’ for our range of rapid roll doors – why wait for a door to break down and cause problems when you can have it serviced at the correct intervals to ensure trouble free operation!
We have a dedicated High Speed Door Service Division for your rapid roller door maintenance requirements with teams of experienced and well trained technicians who know all there is to know about our own doors. Because high speed doors are classed as machines, and are in fact covered by Machinery Directives, they do require regular servicing – at least once every 12 months – and by fully qualified & trained engineers.
So give yourselves peace-of-mind and contact us for a free no-obligation quotation to have your Union Industries doors serviced by us, the original equipment manufacturers.
Why Choose
Union Industries?
50+ Years of Expertise
Unbeatable Quality & Service
Employee-Owned Excellence
Custom Solutions That Work
Key Sectors That Use Our Industrial High Speed Doors
Customer Testimonials
“The engineers last week did a brilliant job, very professional and a great advert for your company.”
Maintenance Engineer
“The reasons for selecting Union doors were due to previous experience with them and how impressed I was by the build quality of the product, the excellent service department response to callouts and after visiting your offices the spares stock holding you retain to support the customers.”
Regional Engineering / Property Manager
“Doors are the best on the market.”
Site Services Manager
“Can you please pass on my gratitude to all at Union for the excellent service and installation of the new doors here at Warminster. The team of installers have done a first class job.”
Site Engineering Manager
“The Union Guys have been fantastic throughout the four days that they have been on site. I was very impressed with how efficient they carried out the work from start to finish.”
Services Manager
“I like the fact that these doors are built in the UK and are built to last. The most appealing thing for myself was the way the customer can repair and be back up and running immediately should they get hit, our last door would be out of action for days and a 12 week wait on parts!!”
Facilities & Services Manager
“Bulldoors were fitted on site because of their excellent reliability and robust design – one of the Union Industries Bulldoors has completed more cycles than all the other doors put together and we have not had any issues with it.”
Maintenance Manager
“All in all, our experience with Union Industries has been nothing other than a pleasure, we would highly recommend them to anyone who is thinking about purchasing a high-speed door, people, products and after care all top notch.”
