Union Industries

The Best of British

Testimonials

On Friday I had your engineers Ehren Wood and Reg Nightingale on my Basildon site to take a look at a door which was a repeat call for the same intermittent fault.
 
Both Ehren and Reg listened to my operators concerns with the door and the fact that it was an intermittent fault they set to work. After 30 mins of investigation it was found that vibration from the door operating was causing issues with the loop connections on the side frame, confirmed only by a tiny blip of an LED on the loop card inside the main cabinet.
 
They also informed the chief engineer of the fault and worked with the operators as they came up with a better to idea to run the doors in a different style of airlock mode which was better for our current operation of which our chief engineer approved.
 
All in all your engineers took ownership of the issue and communicated very well with technical detail and completed extensive tests on the door activation using various fork and pallet trucks simulating normal usage before they left site.
They then took time to explain to our new warehouse operators how the doors worked in respect of the sensors and the sensor limitations. They gave them certain advice to make sure the area was clear when switching on the doors as the sensors learn by mapping the surrounding area upon switch on.
 
They are a real credit to your company for their professionalism, technical knowledge, communication and pure determination to ensure the job was done.
 
Many Thanks

Waymade

Head of Operations
Waymade plc

I just wanted to take the time to let you know how happy I am with how the new door installation went. The engineers that first removed the old door and the engineers that fit the new door were very professional in how they worked.
We have had issues with some contractors on site in the past but If they all turned up to site with the same work ethic as your engineers did I would be very happy.
Also I would just like to say that your after care team is also a pleasure to work with.

Kerry Foods

Engineering Projects Manager
Kerry Foods

The refrigeration plants aren’t the greatest fan of summer at the best of times... but this heat makes them work hard for their living.

There are a number of clear benefits we have experienced since installing the first 3 doors at our Wrexham site almost 10 years ago.  I have bullet pointed them below.

• Diminution of snow and ice surrounding the door entrances.
• Significantly lowered damage repair costs vis-à-vis standard  
   insulated blade doors.
• Lower general maintenance costs.
• Energy payback.
• No mist / cold air fog on loading bays & reduction of energy 
  consumption due to the air conditioning units on the loading bay
  not running for so long a duration.

I am sure there are more if I put my mind to it but I think this gives you a number of significant reasons for us to continue in our use of your doors.
Norish 2018

Group Engineer
Norish

I would like to say a few words about Union Industries.

18 months ago we contacted Union Industries with regards purchasing a new high speed door.  Although we did find cheaper alternatives we went with Union Industries because from the word go they gave you confidence, not only in their products but with the way they conducted themselves.
From the initial phone call all the way through the planning, quoting and installation procedure every step was smooth and faultless, every person you speak to seems to care about the service and your requirements.

We were unfortunate enough to have a problem with the door (human error) Union Industries were able to react and rectify the issues in a very quick time, they even serviced the door while they were here.

All in all, our experience with Union Industries has been nothing other than a pleasure, we would highly recommend them to anyone who is thinking about purchasing a high-speed door, people, products and after care all top notch.
New Argos Logo

Facilities Technician
Argos Distribution

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